Contacts
Main Office
Student Engagement and Support Services (all student inquiries)
1755 Lake Cook Road
Deerfield, IL 60015-5209
Phone: 800.899.ISAC (4722)
8 a.m. - 4:30 p.m. CT
E-mail: [email protected]
Fax: 847.831.8549
Spanish-speaking representatives are also available.
Program Service Requirements
Teaching & Work Fulfillment Requirements (for awardees with a teaching/work service obligations)
Phone: 800.899.ISAC (4722)
8 a.m. - 4:30 p.m. CT
Fax: 847.831.8549
E-mail: [email protected]
Hearing Impaired
Voice: 800.526.0857
TDD: 800.526.0844
Springfield Office
500 W. Monroe Third Floor
Springfield, IL 62704-1876
Phone: 217.782.6767
Defaulted Loans
Debt Management Department
Mail payments to:
ECMC
P.O. Box 16129
St. Paul, MN 16129
Phone: 800.367.1589
College Illinois!® Prepaid Tuition Program
500 W. Monroe, Third Floor
Springfield, IL 62704-1876
Phone: 877.877.3724
8 a.m. - 5 p.m. CT
E-mail: [email protected]
Partner Services
School Services (School counselors, FAAs, Institutions)
E-mail: [email protected]
Community Partners (Non-school organizations)
Email: [email protected]
All Partner Phone Inquiries:
Phone: 866.247.2172
8 a.m. - 4:30 p.m. CT
Fax: 847.831.8549
IDAPP
Student Loan Servicer
1755 Lake Cook Road
Deerfield, IL 60015-5209
Phone: 800.961.IDAP (4327)
8 a.m. - 6 p.m. CT
Website: www.firstmarkservices.com (alternative loans)
Media Contact
Lynne Baker
Managing Director of Communications
1755 Lake Cook Road
Deerfield, IL 60015-5209
Office: 847.831.8024
Cell: 847.715.6267
E-mail: [email protected]
Executive Office
500 W. Monroe, Third Floor
Springfield, IL 62704-1876
Phone: 217.782.6767
Fax: 217.524.1858
E-mail: [email protected]
Interim General Counsel
Lisa Murphy-Coveny
1755 Lake Cook Road
Deerfield, IL 60015-5209
Human Resources & Development
1755 Lake Cook Road
Deerfield, IL 60015-5209
8 a.m. - 5 p.m. CT
E-mail: Human Resources (general information and positions)
Technical Support
2024-25 ISAC Rules
Need-Based Grant Programs
- Monetary Award Program (MAP) [Part 2735]
- Monetary Award Program Plus (MAP Plus) [Part 2734]
- Silas Purnell Illinois Incentive for Access (IIA) Program [Part 2736]
- Student to Student (STS) Program of Matching Grants [Part 2770]
Military Programs
- Illinois National Guard (ING) Grant Program [Part 2730]
- Illinois Veteran Grant (IVG) Program [Part 2733]
Teacher Education Programs
- Early Childhood Access Consortium for Equity (ECACE) Scholarship Program [Part 2751]
- Golden Apple Scholars of Illinois Program [Part 2764]
- Illinois Special Education Teacher Tuition Waiver (SETTW) Program [Part 2765]
- Minority Teachers of Illinois (MTI) Scholarship Program [Part 2763]
- Nurse Educator Scholarship Program [Part 2759]
- Nursing Education Scholarships [Part 2749]
- Optometric Education Scholarship Program [Part 2741]
- Paul Douglas Teacher Scholarship (PDTS) Program [Part 2762]
- Teach Illinois Scholarship Program [Part 2768]
Special Criterion Programs
- Adult Vocational Community College Scholarship Program [Part 2745]
- AIM HIGH Grant Program [Part 2766]
- College Savings Bond Bonus Incentive Grant (BIG) Program [Part 2771]
- Community College Transfer Grant (CCTG) Program [Part 2740]
- Displaced Energy Worker Dependent Transition Scholarship Program [Part 2746]
- Grant Program for a Child Raised by Grandparent [Part 2738]
- Grant Program for Dependents of Correctional Officers [Part 2731]
- Grant Program for Dependents of Police or Fire Officers [Part 2732]
- Grant Program for Exonerees [Part 2743]
- Grant Program for Medical Assistants in Training [Part 2742]
- Grant Program for Participants in SIU-C Achieve Program [Part 2739]
- Higher Education License Plate (HELP) Grant Program [Part 2737]
- Illinois Graduate and Retain Our Workforce (iGROW) Tech Scholarship Program [Part 2750]
- Police Training Academy Job Training Scholarship Program [Part 2744]
- Post-Master of Social Work School Social Work Professional Educator License Scholarship Program [Part 2747]
High School Scholarship Programs and College Planning/Outreach
- College Planning Act [Part 2774]
- Merit Recognition Scholarship (MRS) Program [Part 2761]
- State Scholar Program [Part 2760]
Loans and Loan Forgiveness Programs
- Alternative Loan Program [Part 2721]
- Child Welfare Student Loan Forgiveness Program [Part 2769]
- Community Behavioral Health Care Professional Loan Repayment Program [Part 2753]
- Federal Family Education Loan Program (FFELP) [Part 2720]
- Human Services Professional Loan Repayment Program [Part 2752]
- Illinois Teachers and Child Care Providers Loan Repayment Program [Part 2767]
- John R. Justice Student Loan Repayment Program [Part 2754]
- Nurse Educator Loan Repayment Program [Part 2758]
- Public Interest Attorney Loan Repayment Assistance Program [Part 2756]
- School and Municipal Social Work Shortage Loan Repayment Program [Part 2748]
- Veterans' Home Medical Providers’ Loan Repayment Program [Part 2757]
Prepaid Tuition Program
- Illinois Prepaid Tuition Program [Part 2775]
Administrative/General
- Administrative Wage Garnishment [Part 2722]
- Americans With Disabilities Act Grievance Procedure [Part 1400]
- General Provisions [Part 2700]
- Information Requests [Part 5376]
- Limitation, Suspension and Termination (L,S&T) Proceedings [Part 2790]
- Public Information, Rulemaking and Organization [Part 5375]
- Administrative Wage Garnishment [Part 2722]
- Adult Vocational Community College Scholarship Program [Part 2745]
- AIM HIGH Grant Program [Part 2766]
- Alternative Loan Program [Part 2721]
- Americans With Disabilities Act Grievance Procedure [Part 1400]
- Child Welfare Student Loan Forgiveness Program [Part 2769]
- College Planning Act [Part 2774]
- College Savings Bond Bonus Incentive Grant (BIG) Program [Part 2771]
- Community Behavioral Health Care Professional Loan Repayment Program [Part 2753]
- Community College Transfer Grant (CCTG) Program [Part 2740]
- Displaced Energy Worker Dependent Transition Scholarship Program [Part 2746]
- Early Childhood Access Consortium for Equity (ECACE) Scholarship Program [Part 2751]
- Federal Family Education Loan Program (FFELP) [Part 2720]
- General Provisions [Part 2700]
- Golden Apple Scholars of Illinois Program [Part 2764]
- Grant Program for a Child Raised by Grandparent [Part 2738]
- Grant Program for Dependents of Correctional Officers [Part 2731]
- Grant Program for Dependents of Police or Fire Officers [Part 2732]
- Grant Program for Exonerees [Part 2743]
- Grant Program for Medical Assistants in Training [Part 2742]
- Grant Program for Participants in SIU-C Achieve Program [Part 2739]
- Higher Education License Plate (HELP) Grant Program [Part 2737]
- Human Services Professional Loan Repayment Program [Part 2752]
- Illinois Graduate and Retain Our Workforce (iGROW) Tech Scholarship Program [Part 2750]
- Illinois National Guard (ING) Grant Program [Part 2730]
- Illinois Prepaid Tuition Program [Part 2775]
- Illinois Special Education Teacher Tuition Waiver (SETTW) Program [Part 2765]
- Illinois Teachers and Child Care Providers Loan Repayment Program [Part 2767]
- Illinois Veteran Grant (IVG) Program [Part 2733]
- Information Requests [Part 5376]
- John R. Justice Student Loan Repayment Program [Part 2754]
- Limitation, Suspension and Termination (L,S&T) Proceedings [Part 2790]
- Merit Recognition Scholarship (MRS) Program [Part 2761]
- Minority Teachers of Illinois (MTI) Scholarship Program [Part 2763]
- Monetary Award Program (MAP) [Part 2735]
- Monetary Award Program Plus (MAP Plus) [Part 2734]
- Nurse Educator Loan Repayment Program [Part 2758]
- Nurse Educator Scholarship Program [Part 2759]
- Nursing Education Scholarships [Part 2749]
- Optometric Education Scholarship Program [Part 2741]
- Paul Douglas Teacher Scholarship (PDTS) Program [Part 2762]
- Police Training Academy Job Training Scholarship Program [Part 2744]
- Post-Master of Social Work School Social Work Professional Educator License Scholarship Program [Part 2747]
- Public Information, Rulemaking and Organization [Part 5375]
- Public Interest Attorney Loan Repayment Assistance Program [Part 2756]
- School and Municipal Social Work Shortage Loan Repayment Program [Part 2748]
- Silas Purnell Illinois Incentive for Access (IIA) Program [Part 2736]
- State Scholar Program [Part 2760]
- Student to Student (STS) Program of Matching Grants [Part 2770]
- Teach Illinois Scholarship Program [Part 2768]
- Veterans' Home Medical Providers’ Loan Repayment Program [Part 2757]
Administrative Rules
Latest Rules Updates
The following adopted rules were published in the Illinois Register (Volume 49, Issue 44) on October 31, 2025.
Read the full text of these rules at ilsos.gov.
Summaries of the changes:
- Part 2700: General Provisions – Changes primarily involve revised definitions and small wording adjustments to clarify existing provisions without altering their intent. Proof of residency no longer includes tax returns or tax documents.
- Part 2730: Illinois National Guard (ING) Grant Program – Clarifies the priority claim dates for submission of payment requests.
- Part 2735: Monetary Award Program (MAP) – Changes primarily involve revised definitions and small wording adjustments to clarify existing provisions without altering their intent.
- Part 2751: Early Childhood Access Consortium for Equity (ECACE) Scholarship Program – New part. Promulgates the rules for the 2024-25 ECACE program.
The Rulemaking Process
{ISAC Rules, Section 5375.100}
- ISAC staff propose rules and submit them for public comment via the Illinois Register.
- Written public comments submitted on proposed ISAC rules and amendments are presented to the Commission for consideration.
- After receiving the Executive Director's recommendation and the written public comments, the Commission votes to accept, modify or reject the proposals.
- After disposition by the Commission, the proposals are submitted to the Joint Committee on Administrative Rules (JCAR) for review.
- When the JCAR review period ends, ISAC files the rules and amendments with the Office of the Secretary of State for publication in the Illinois Register.
- ISAC publishes a link to the adopted Administrative Rules for an academic year.
Proposed Rules and Amendments
PACKAGE A (Status: Preparation for Second Notice)
ISAC's seven proposed rules were published in the Illinois Register (Volume 49, Issue 42) on October 17, 2025. This began the 45-day public comment period, ending December 1, 2025. The 2025-26 Rules were presented as an agenda item and approved at the December 2025 Commission meeting. As the next step in the process, ISAC expects to submit these rules to the Joint Committee on Administrative Rules (JCAR) for review in January or early February 2026.
The full text of these proposed rules can be found at: https://www.isac.org/e-library/documents/administrative-rules/2025-26-ISAC-Rules/2025-26-Proposed-October-2025.pdf
Summaries of the changes are as follows:
- Part 2743: Grant Program for Exonerees – Updated to add allowances for dependents of exonerees to receive benefits.
- Part 2749: Nursing Education Scholarship – Updating the sections in the Part, removing redundancies and consolidating language for easier readability.
- Part 2750: Illinois Graduate and Retain our Workforce (iGROW) Tech Scholarship Program – Updates applicant eligibility criteria pertaining to academic performance and clarifying definitions.
- Part 2752: Human Services Professional Loan Repayment Program – Updated to add a definition of a human services agency and to clarify the employment eligibility at time of application.
- Part 2753: Community Behavioral Health Care Professional Loan Repayment Program – Updated to add a definition of behavioral health professional and to update applicant eligibility criteria.
- NEW PART Part 2755: Journalism Student Scholarship Program – New Part.
- NEW PART Part 2776: Workforce Development Through Charitable Loan Repayment Program – New program.
*Please note: At the time of printing the proposed rules in the Illinois Register on October 17, the 2024-25 rules had not yet been published for adoption. For this reason, ISAC delayed any changes to Part 2751: Early Childhood Access Consortium for Equity (ECACE) Scholarship Program for the 2025-26 academic year. Further, ISAC was asked by the Joint Commission on Administrative Rules (JCAR) to review language in Part 2700: General Provisions that defines the regular school year.
PACKAGE B (Status: Drafting Rules for First Notice)
ISAC is developing an additional set of rules this fiscal year and has begun drafting the proposed rule language. These rules were identified in the January 2026 Regulatory Agenda, approved for submission by the Illinois Secretary of State on December 8, 2025, and include the following Parts:
- Part 2700: General Provisions
- Part 2730: Illinois National Guard (ING) Grant Program
- Part 2735: Monetary Award Program (MAP)
- Part 2751: Early Childhood Access Consortium for Equity (ECACE) Scholarship Program
- Part 2760: State Scholar Program
- Part 2763: Teachers of Illinois Scholarship Program (formerly Minority Teachers of Illinois)
- Part 2764: Golden Apple Scholars of Illinois Program
- Part 2765: Illinois Special Education Teacher Tuition Waiver (SETTW) Program
- NEW PART Part 2777: Public University Direct Admission Program
- Part 5375: Public Information, Rulemaking, and Organization
ISAC is compiling its agenda for rules items for the 2026-27 academic year and will provide additional details when available. Preliminarily, ISAC anticipates proposing changes to the following rules:
- Part 2746: Displaced Energy Worker Dependent Transition Scholarship Program
- Part 2747: Post-Master of Social Work School Social Work Professional Educator License Scholarship Program
- Part 2748: School and Municipal Social Work Shortage Loan Repayment Program
- Part 2750: Illinois Graduate and Retain Our Workforce (iGROW) Tech Scholarship Program
- Part 2752: Human Services Professional Loan Repayment Program
- Part 2753: Community Behavioral Health Care Professional Loan Repayment Program
- Part 2776: Workforce Development Through Charitable Loan Repayment Program
Statutes
Illinois State Statutes
Higher Education Student Assistance Act
Federal Laws
Higher Education Act
- Titles I, II, and III (General Provisions, Teacher Quality Enhancement and Institutional Aid)
- Title IV, Parts A and B (Student Assistance; Grants, FFELP)
- Title IV, Parts C through H (Student Assistance; Work Study, Direct Loans, Perkins Loans, Need Analysis, General Provisions for Student Assistance, and Program Integrity)
- Titles V, VI and VIII (Developing Institutions, International Education Programs, and Graduate and Postsecondary Improvement Programs)